One of the best papers I've ever read on the problem solving process that consultants use is a McKinsey Staff Paper (Number 66). When I was at the Firm, I read it a dozen times.
This paper is available for download here at Scribd.com.
It should be required reading for every MBA and anyone whose job involves solving problems (i.e., everyone.)
This paper is available for download here at Scribd.com.
It should be required reading for every MBA and anyone whose job involves solving problems (i.e., everyone.)
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