These notices seem to be becoming more common: "We regret to inform you that someone hacked into our system and stole your data. Sorry for the inconvenience."
Here are three that I've received this past quarter. I suppose it will be handy to have these templates on hand - hope you don't need to use them.
______________________________
Dear Marriott Customer,
We were recently notified by Epsilon, a marketing vendor used by Marriott International, Inc. to manage customer emails, that an unauthorized third party gained access to a number of Epsilon's accounts including Marriott's email list.
In all likelihood, this will not impact you. However, we recommend that you continue to be on the alert for spam emails requesting personal or sensitive information. Please understand and be assured that Marriott does not send emails requesting customers to verify personal information.
We take your privacy very seriously. Marriott has a long-standing commitment to protecting the privacy of the personal information that our guests entrust to us. We regret this has taken place and apologize for any inconvenience.
Please visit our FAQ to learn more.
Sincerely,
Marriott International, Inc.
_______________________________
Here are three that I've received this past quarter. I suppose it will be handy to have these templates on hand - hope you don't need to use them.
______________________________
Dear Marriott Customer,
We were recently notified by Epsilon, a marketing vendor used by Marriott International, Inc. to manage customer emails, that an unauthorized third party gained access to a number of Epsilon's accounts including Marriott's email list.
In all likelihood, this will not impact you. However, we recommend that you continue to be on the alert for spam emails requesting personal or sensitive information. Please understand and be assured that Marriott does not send emails requesting customers to verify personal information.
We take your privacy very seriously. Marriott has a long-standing commitment to protecting the privacy of the personal information that our guests entrust to us. We regret this has taken place and apologize for any inconvenience.
Please visit our FAQ to learn more.
Sincerely,
Marriott International, Inc.
_______________________________
Important information from McKinsey Quarterly
We have been informed by our e-mail service provider, Epsilon, that your e-mail address was exposed byunauthorized entry into their system. Epsilon sends e-mails on our behalf to McKinsey Quarterly users who have opted to receive e-mail communications from us.
We have been assured by Epsilon that the only information that was obtained was your first name, last name and e-mail address and that the files that were accessed did not include any other information. We are actively working to confirm this. We do not store any credit card numbers, social security numbers, or other personally identifiable information of our users, so we can assure you that no such information was accessed.
Please note, it is possible you may receive spam e-mail messages as a result. We want to urge you to be cautious when opening links or attachments from unknown third parties. Also know that McKinsey Quarterlywill not send you e-mails asking for your credit card number, social security number or other personally identifiable information. So if you are ever asked for this information, you can be confident it is not from McKinsey.
We regret this has taken place and apologize for any inconvenience this may have caused you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.
If you have any questions or concerns, please contact McKinsey Quarterly at info@mckinseyquarterly.com. For any media inquiries, please contact Humphrey Rolleston at +1-212-415-5321.
Sincerely,
Rik Kirkland
Senior Managing Editor
McKinsey & Company
Senior Managing Editor
McKinsey & Company
_______________________________________
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