Opt to have your bags meet you there

All along I thought this was a default: that my bags were supposed to meet me there.  Now, apparently, it is an option.

So now United has a door-to-door service to send bags directly to my destination.

If I can't trust them to get my bag to the airport that I'm flying to, why should I expect that they can get my bag to the address where I'm going?

I'll stick to a carry-on, thanks.

From Innovation Bootcamp